What is your return policy?

We invite you to explore our world of fabrics and intricate designs, where luxury meets personality. ESAJI isn’t just about textiles and authentic laces from Switzerland; it’s about empowering you to make a statement, to be unapologetically you, and to wear your uniqueness with pride. If you need to return or exchange a product after shipment, kindly reach out to our customer services within 14 days for a full refund or exchange.

We work to ensure our customers are fully satisfied with their purchases. If you are unhappy with your purchase for any reason, we’ll be happy to return or exchange the product within 14 days of purchase for a full refund. Returns after the 14 day period will not be accepted.

To make a return
• Items must be unopened and not worn
• Items must still be in their original packaging with all tags attached
• Items must not be damaged or show signs of wear
• You must have a receipt or other proof of purchase
To start a return
• Send an email to ESAJIboutique@gmail.com
• We will send a return label to be used to send your item back using USPS
• All returns will be processed within two business days once received.